How to Troubleshoot Locked File Errors in QuickBooks Desktop?

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Sometimes the user might face errors like “file in use” or different errors that provisionally not permitting the user to use the company file in QuickBooks desktop for windows. This kind of issues are known as locked file errors. The locked file errors can be seen in the below forms:
  • Company file in use. Please wait.
  • Only one user at a time is allowed to do (a task)
  • Another QuickBooks user is currently performing a task that must finish before you can continue.
  • Sorry, you cannot change this now. (Another user) is currently doing a task that uses in this transaction.
  • The automatic entry of is being skipped because (another user) is accessing them.


The locked file errors in QuickBooks desktop can be resolved using a set of steps, which we will be discussing later in this piece of information.
Thus, if you are interested in knowing more about this issue, make sure to stay hooked till the end. You can also connect with our team professionals right away using our helpline and let our professionals resolve the locked file errors in QuickBooks desktop.

Methods to resolve the locked file errors in QuickBooks desktop
The user can try fixing the locked file errors in QuickBooks desktop, by carrying out the below steps:

Method 1: Using QuickBooks tool hub on the server



  • And open the tool hub
  • Further select the program problems tab
  • And run each of the tools on the program problems tab. And run each tool, try doing the task again in QuickBooks.
Method 2: Creating a new user in QuickBooks
If the first method didn’t work, then perform the below steps:
  • Herein, the user should move to the company menu and select users and then setup users and roles.


  • After that, choose new in the users and roles window. And in the username filed, add a name. in case you want to, you can add a confirm a password.
  • Choose a role from the window and then select add and hit OK button.
  • For making changes to the role, and select the role list and edit tabs. Add or reassign permissions as needed and hit OK tab.
  • Select close in the users and roles window
  • Later sign out of QuickBooks and then sign in as the newly created user.
  • Try doing the task as the new user.
This piece of writing is written with an intent to provide the best possible information related to fixing locked file errors in QuickBooks desktop.

However, if you are still doubtful or if you are unable to fix the locked file errors in QuickBooks, then in that case it is suggested to reach out to our accounting professionals using our QuickBooks enterprise customer support helplinei.e. 1-800-761-1787.

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