How to Correct the QuickBooks Payroll Error Code 15215?

Welcome to the Verge Forums
Join our community and the rest of our members!
Sign up
QuickBooks error code 15215 is usually seen when downloading payroll updates, and occurs by a conflict with another application running in the system background while trying to download a payroll update. This error might also be triggered by a firewall software or firewall setup which might be blocking QuickBooks desktop payroll from connecting to the update server. QuickBooks payroll error 15215 also indicates that the system failed to verify the digital signature.

You may see the following error message on your desktop screen:

If you are also facing QuickBooks payroll error 15215, then read this post till the end or consult our professionals for further technical assistance.

What instigates QuickBooks error code 15215?
The QuickBooks error code 15215 can be seen due to the below stated factors:
  • The very first reason can be if the internet connectivity isn’t secure and is preventing payroll downloads or updates.
  • Or if another application maliciously or mistakenly deleted QuickBooks payroll related files.
  • Moreover, if there is any issue with the configuration of internet explorer browser.
  • Furthermore, imperfect setup or corrupt download of QuickBooks software.

Methods to fix the QuickBooks error 15215
The user can try fixing the issue by manually installing updates. The steps to be performed herein are as follows:
  • The first step is to navigate to the update QuickBooks to the latest release.
  • And then, ensure that the product is selected.
  • Further, click on change option and also select the QuickBooks product.
  • After that select the update option and then select where you want to save the file.
  • The next step is to tap on the save option.
  • And locate the file downloaded earlier
  • And then, double click the install the update option.
  • Followed by restarting the windows.
  • The last step is to open QuickBooks and check whether he/she is having the latest update by pressing F2 key.

Tried any of these strategies to fix the QuickBooks error code 15215 but unable to resolve the issue? Our 24/7 QuickBooks payroll customer support team have a couple more options for you to help fixing the error without falling out. Get on the phone with us at 1-800-761-1787, and we would be happy to help you.

Other helpful support articles:

Ways to Fix QuickBooks install error 1402
How to resolve QuickBooks error code 6000 304?