Correction of QuickBooks has Stopped Working or not Responding Error

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QuickBooks stopped working error can be a common error that can be seen by users with the warning message stating as:

“A problem caused the program to stop working correctly or windows is checking for a solution to the problem”.

QuickBooks has stopped working error can be seen due to a lot of factors, which we will be discussing later in this piece of information, along with the factors causing the issue, we will be talking about the troubleshooting steps for the same. To know more, make sure to connect with our accounting professionals using our customer support line.

What leads to QuickBooks has stopped working or not responding error?
The user can end up in this sort of issue due to the below stated factors:
  • The user might end up in such an error if the windows operating system has some of the files damaged.
  • The hard drive attached to the device is damaged and is not accessible.
  • Or if the program file itself is corrupted.
  • Moreover, if the QBWUSER.INI file present on the device or the network is either disintegrated or corrupted.
  • In case the company file is too big and is causing the software to lag hence crashing the QuickBooks desktop software.

Methods to resolve QuickBooks has stopped working error
The below methods can be used to resolve QuickBooks has stopped working issue. Let us have a look:
Method 1: By using QuickBooks system repair tool
  • The first step here is to start downloading QuickBooks system repair tool on the device.
  • Then, save the file on a location from where you can browse it later without any issues, we recommend storing the files on the desktop.
  • And then, close all the existing programs that are running in the background. After that run the program and install QuickBooks file doctor tool.
  • After the installation is completed, the user needs to browse the company file and then click on continue to initiate the process.

  • The process might take around 20 minutes, after the scanning is done, reboot the system.

Method 2: Assign a different file name to QB.ini file
  • Hereunder, the user is supposed to rename the .ini file. This would delete all the rundown records, it is important to physically re-open the organization file and then alter the file name.
  • The user is required to alter the name of the entitlement file which is DataStore.ecml.
  • And reboot the device and try opening QuickBooks desktop again.

By now, the QuickBooks has stopped working or not responding error might have been resolved successfully. Whereas, if you still have questions, then need not to worry, we will definitely answer them for you.

Start off a conversation with our accounting professionals at 1-800-761-1787. Our technically sound QuickBooks error support customer service will ensure to answer all your queries immediately.

Other helpful articles to read:

Steps to Fix QuickBooks Validation Code is Incorrect Problem
How to Fix QuickBooks Error 3371: Status Code 11118